Terms & Conditions
By using Badawiah website, you are deemed to have read the Terms and Conditions and are consenting, accepting, and are bound by the practices described as:
The information provided on the Site is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Site from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.
We are committed to protecting the privacy of all our customers. Badawiah will only use the provided personal information, such as: telephone number, e-mail address or any other personal information to deliver a product or service your order. Any information we collect is to ensure that we are able to fulfill your requirements and deliver a personalized and hassle-free shopping experience. However, we must cooperate fully, should a situation arise, where we are required by law or statutory obligation or legal process to provide information about a customer. If you have purchased from our store or subscribed to our newsletters, we will update you via e-mail of new product arrivals, features or special offers. All communications, including emails and calls, between you and Badawiah may be recorded for both parties benefit.
We make every effort to display as accurately as possible the colors, features, specifications, and details of the products available on the Site. However, we do not guarantee that the colors, features, specifications, and details of the products will be accurate, complete, reliable, current, or free of other errors, and your electronic display may not accurately reflect the actual colors and details of the products.
When you place an order to purchase a product from Badawiah, we will send you an email confirming receipt and details of your order. Our acceptance of this offer to purchase will be at the time we dispatch that product to you and a confirming email in this regard is sent.
The acceptance will be complete at this time. It is agreed at the time you place an order it is your intention to enter into a contract with Badawiah.
Pricing & availability
Prices are shown in SAR (Saudi Arabian Riyal) and will be charged in SAR, even if the currency converter tool is applied to show the conversion rate in an alternate currency. Badawiah will not ensure pricing errors, and reserves the right to cancel or to not process any orders placed for product(s) whose price was incorrectly posted on the Site as a result of error.
While we use our best endeavors to fulfil such orders, please be mindful that we cannot be held responsible if the products are not available at the time of purchase. In the occasion of such error, the product(s) will be cancelled from your order, and you will not be charged for the order. It is further noted that dispatch times indicated are a guide and are not guaranteed dispatch times and should not be relied upon as such.
Payment is only accepted by means of the credit card types as shown. We are unable to process any other payment form. You must provide your current information accurately including: your name, address, phone number, and other details as shown requested. You agree to provide current, complete and accurate account information for all purchases made at our Site.
Shipping and Taxes
We ship worldwide! Shipments will be dispatched from Jeddah, KSA, and will be sent out once the order is placed before 2PM KSA time (GMT+3), and the next day if placed after. Please allow 3-7 business days (depending on your location) to receive your packaged order. Your shipping cost and taxes will be calculated based on 1) the chosen country/location, and 2) the chosen method of delivery. Badawiah is not responsible for any lost, damaged or stolen packages once delivery is confirmed. The customer accepts full responsibility for any loss or damage to these items.
Badawiah is not responsible for any additional cost relevant to your country’s custom taxes and regulations.
Returns and Exchange
You have 3 business days to issue a refund ticket from the arrival date.
All returned product(s) or item(s) must comply with our following return policy:
- Returned items must be unworn, unwashed, undamaged, and have no visible signs of wear or use.
- Returned items must be in its original packaging, with the tag on its original position.
- Discounted items are final and therefore cannot be returned.
To initiate a return, please complete the following steps:
- Send us an email at firstname.lastname@example.org inquiring a return ticket with your full name, and order number.
- Print out the shipping label you will receive by email.
- Send the returned item(s) to us by using the label provided to the address provided.
Depending on your payment method, please allow 10 business days for the refunded transaction. Badawiah is not responsible for the return shipping fees.
By using the Site, you represent and warrant that you are not a minor in the jurisdiction in which you reside. Badawiah assumes all sales are made to persons over the age of 18. If you are under 18, you need to have the involvement of a parent or guardian.
Alterations to Terms & Conditions
We reserve the right to make changes to our website, policies, terms and conditions at any time without prior notice.
Should you breach any terms or conditions listed, and we take no action against you, we shall be entitled to invoke our rights and remedies in any other situation where you breach these conditions.
The above terms and conditions are governed by the laws applicable of the Kingdom of Saudi Arabia. Both parties submit to the non-exclusive jurisdiction of the Kingdom of Saudi Arabia.